Refund policy

EXCHANGE & REFUND

Exchanges and refunds are valid within 14 days of receiving the order. Items must be in their original condition and the tags attached.

Exchange and refund fees are the same as delivery fees.

To place an exchange or refund:

(1) Contact us via

Instagram: awanwear94

Email: awanwear94@gmail.com

Our office hours are 10am - 6pm on weekdays.

Please note that AWAN has the right to refuse accepting returned items if used and if without original packaging condition.

WE ARE NOT RESPONSIBLE FOR:

- Item damage resulting from misuse
- Item damage from not following washing instructions